Support Center

Go to the Premium screen in the app and tap "Restore Purchase" at the bottom. Make sure you're signed in with the same Google Play or Apple ID you used for the original purchase. If the restore doesn't work, try restarting the app and attempting again.

Try restoring your purchase using the "Restore Purchase" button. If ads persist, try closing the app completely and reopening it. If the issue continues, please contact our support team with your purchase receipt.

When starting a new game, select "Custom" as the time control option. You can then set your desired base time, increment/delay, and other options. Premium users have access to additional customization features.

Yes! The AI opponent works completely offline. You can play games anywhere without an internet connection. Note that ads and some features may require internet access.

Refunds are processed through the store where you made your purchase. For Google Play, go to play.google.com, find your purchase in Order History, and request a refund. For Apple, visit reportaproblem.apple.com. If you need additional help, contact our support team.

Try these steps: 1) Close and reopen the app. 2) Restart your device. 3) Make sure you have the latest version of the app installed. 4) Clear the app cache from your device settings. If the issue persists, please email us with details about your device and the problem.

When starting a new game, look for the "Board Theme" option in the game setup screen. You can choose from various themes including Midnight, Ocean, Forest, Warm, and more. Some themes may be available exclusively to Premium users.